| Key Success Factors for Business Based Improvement, Miklos Biro, Sztaki, Budapest, Hungary, Richard Messnarz, ISCN, Dublin, Ireland & ISCN Regionalstelle, Graz, Austria | |||
| A Total Improvement Strategy as a Basis for Software Process Improvement, Rolf H. Westgaard, Solveig Gustad, Kongsberg Ericsson Communications ANS, Norway | |||
| Software Measurement Frameworks to Assess the Value of Process Improvement, Dr. Nancy Eickelmann, NASA IV&V Facility, USA | |||
| SPI – Why isn’t it more used?, Tor Stålhane, Ph.D., Kari Juul Wedde, M.Sc., SINTEF, Trondheim, Norway | |||
| Implementing SPI: Combining business process improvement and system development at NokiaTero Lindholm Nokia, Salo Finland |
       
|
| ISCN LTD, ISCN GesmbH, Schieszstattgasse 4/24, 8010 Graz, and Coordination Office, Florence House, 1 Florence Villas, Bray, Ireland, office@iscn.at, office@iscn.com, office@iscn.ie, Editing Done: 19.7.2002 |