| A Learning Organisation Approach for Process Improvement in the Service Sector, Richard Messnarz, ISCN, Dublin, Ireland, Christine Stöckler, Bernhard Posch, APS, Austria, Gonzalo Velasco, Fueva, Spain, Gearoid O’Suilleabhain, CIT, Ireland, Miklos Biro & Tibor Remszö, Sztaki, Hungary |
| TEI R&D-GPC - People Management and Development Process to motivate, develop and, G.Evangelisti, E. Peciola, C.Zotti, Ericsson Telecomunicazioni SpA,
Roma, Italy |
| IPSSI: A European Methodology on PSP, Yingxu Wang, Howard Duncan*, Minna Kaartinen, Hasse Sjöström and Paula Kökeritz, Centre for Software Engineering
Dept. of IT Systems, IVF, Sweden, * School of Computer Applications, Dublin City University, Ireland |
| Process Improvement: The Societal Iceberg, Kerstin V. Siakas 2,1 and Elli Georgiadou1,
1 University of North London, UK, 2 Technological Educational Institution of Thessaloniki, Greece |
| Personal Software Process implementation In a production environment Stavros K Menegos, MSc Computer Logic SA, Senior S/W Architect Dr. Charalampos Avratoglou Computer Logic SA, S/W R&D Director |
| The Importance of NOT Learning from Experience Magne Jørgensen and Dag Sjøberg, Industrial Systems Development, Department of Informatics, University of Oslo, Norway |
| Managing Inexperienced Programmers by Better Managing Design-Coding Kim Man Lui and Keith CC Chan, Hong Kong Polytechnic University |
| A field-study of Cultural Influences on Software Process Improvement in a Global Organisation Kerstin V. Siakas and Bo Balstrup k.siakas@unl.ac.uk siaka@it.teithe.gr balstrup@danfoss.com |
| The Perception of Quality Based on Different Cultural Factors and Value Systems Gearoid O'Suilleabhain and Mary Jordan DEIS, Ireland Dr Richard Messnarz ISCN LTD, Ireland Dr Miklos Biro Sztaki, Hungary Ken Street Telematica LTD, UK |
